TESTCo Referral Questions

20 Questions That You Can Ask Any TESTCo Customer

1. How does their daily process work?
2. What were your concerns about working with TESTCo and their offshore teams?
3. How does working with a locally managed offshore team affect your development planning and releases?
4. What defect and project tracking software are you using?  What other tools are you using to manage and communicate with the offshore team?
5. How do you manage the time zone difference?  What is the time zone difference?
6. How long did it take TESTCo to ramp-up to full productivity?  Was there anything you weren't expecting?
7. How well does TESTCo handle issues?  How timely and responsive are the TESTCo Local QA Manager and the offshore team?
8. Has TESTCO found software defects for you?  How many and how severe?
9. How experienced are the TESTCo Local QA Manager and offshore team members?
10. What is it like working with TESTCo?
11. How good is the quality and productivity of the TESTCo Local QA Manager and offshore team?
12. How quickly can TESTCo react if you need to scale up or down?
13. How does ownership of the code and test cases work?  How is that managed?
14. How effective is your communication with the offshore team?
15. How much time do you spend reviewing and analyzing the offshore team's daily results?
16. What else does TESTCo provide for you?
17. How long have you been working with TESTCo?  Why do you stay with TESTCo instead of switching to another vendor?
18. How confident are you in TESTCo's services and recommendations?
19. Was TESTCo the right choice for you?
20. What is TESTCo's impact on your development - time, budget, quality, and releases.