We've spent the last five years refining a system that will provide you with actionable results from the very first day that you start testing. Our approach goes beyond just delivering bugs. We take great care to hire US-based managers who are passionate about delivering their results with integrity.
Our offshore partners also go through a rigorous application process that filters out 90% of potential vendors in the first week. In fact, it can take over six months to get down to the final two who must compete in an intense one-week bake-off. If you're interested in using this process yourself, you can download the report.
Once we've chosen a partner we build long term relationships so that we can vary the staff based on your technical and business needs. One outstanding payoff is the drastic reduction in staff turnover - you won't have to worry about the hidden costs of software quality either.
We pull all this together into a testing process that fits tightly with your organization -
In order to make sound business decisions, you need to have clear data about the status of your software. To meet this pressing demand, we provide you with Daily Activity Reports every morning so that you can take any necessary actions immediately. If you have questions, you'll get direct answers from your QA Manager.
Learn how you can make offshore team management easy.
A key benefit to having a Local QA Manager is communication. From the outset, you'll have Weekly Status Meetings where you'll get straight talk from your QAM to ensure that we are delivering according to your plan.
One of the biggest headaches in offshore management is that dreaded call in the middle of the night. You won't ever have to take one of those while working with us. Your QA Manager is "on call" 24 hours a day, seven days a week to make sure the offshore team doesn't have stoppages. Every night the QAM sets up the team's testing priorities. Only when the offshore group has fallen back on their B, C, and D plans do they pick up the phone.
Of course testing is about the quality of your product, so we make sure that we're delivering on our promises. Once a quarter, your QAM will conduct a survey to get your feedback and define your goals for the next quarter.
The process we've outlined all begins with the right people, doing the right job, with the right partners. You need to make the best choice the first time. If you're still gathering information, download one of our reports. When you're ready to talk to the team, contact us and we'll get you acquainted with our process.
To make your testing go smoothly, we come to your project with a full toolkit of testing applications. If you are already using your own software, we will match it so the transfer is seamless. If you haven't chosen a tool yet, we will advise you on the best fit based on your needs.
This is not an exhaustive list. Technology changes rapidly and we are always investigating new products. If you don't see the product that you are already using, please let us know. We'll be sure to add it to our skill-set.
